Engaging Employees During the Holidays

Katie Williamson December 8, 2016

For many employees, the holidays invoke a myriad of emotions. Some relish in the memories shared with close friends and families. Others are overwhelmed and stressed by gift lists. Meanwhile, a small few may be dealing with heartache and loss that comes to light this time of year.

Beyond the potluck meals and holiday celebrations, there are many ways we can engage employees in a meaningful way during this season.

Communicate Expectations

The only thing worse than working on a holiday is unexpectedly working on a holiday. Set the stageahead of time for any additional hours employees may be expected to work beyond the norm. And if they are having to work during the season, ensure you are providing recognition and post-holiday recovery time. If your company is not particularly busy this time of year, make sure you communicate office closures with plenty of time for employees to make their travel plans. Take this opportunity to highlight your workplace flexibility to ensure employees use this time wisely to recharge and come back re-energized in the new year.

Prioritize Goals

As you wrap up the year, it can be tempting to squeeze in those last-minute projects to reach your year-end goals. But often it’s better to wait until the new year to start new projects to ensure they receive the quality attention they deserve. The holidays are fraught with distraction and can be a difficult time to accomplish even everyday tasks. Make sure any extras you’re piling on their plates are 100% necessary. You want to enable employees to complete these tasks to the best of their abilities. By prioritizing only the necessary, you’ll be doing your employees, and yourself, a major favor.

Consider Perspectives

The most obvious struggle for human resources, office managers or just workplace party-planners is finding the balance between festive and offensive. From the office decor to the tunes playing in the background, it can be difficult to please everyone. Remember to keep an open mind and listen to what employees want and how they want to celebrate the season. Every workplace is different. Try surveying your employees to get a feel for what makes this time special to them.

Celebrate Thoughtfully

While we generally think of this season as a “jolly” time, for some people this year may be the toughest. Remember to navigate the holidays with sensitivity for those who may be dealing with a hard situation. Maybe it’s highlighting in-house grief counseling or sending a small note to someone to let them know you’re thinking of them. Each situation is different and every relationship unique. Let them know you recognize what they’re going through and provide a safe space to talk about it.

Year-end celebrations are a wonderful time to reconnect with your employees and revel in all you’ve accomplished this year; just remember to treat this time with sensitivity, respect and, of course, have fun!

Developing a Strong Internal Communications Strategy

Katie Williamson November 18, 2016

This week PerkSpot joined a panel discussion along with fellow HR experts hosted by the Illinois Technology Association. While the panel largely focused on employee perks, a natural side effect of the conversation revolved around communication.

HR professionals are in the business of people. And we all know nothing is more valuable in relationships than communication. You can have the best mission statement in the world, but if none of your employees know it… how valuable is it? What about that new perk you decided to roll out that no one is using? Why pay money for perks and benefits if no one is going to use it?

As you strive to promote culture in your organization, here are a few ways to develop a strong internal communications strategy:

Understanding Expectations

Before you can communicate well, you have to understand your audience and their expectations. Generational differences are among some of the great challenges organizations face in communicating effectively.

When you develop your plan, ask these questions first:

What generation am I targeting with this message? Millennials, Baby Boomers, A combination? Consider gender, socioeconomic status, and any other factors that may come into play.
How does this audience prefer to receive information? Through technology or with a face-to-face meeting?
What does the audience already know about this offering? Have they requested this particular perk or is it totally new to them?

Packaging Communications

In the modern-day workplace everyone is a communicator. Whether that’s at the water cooler or in a formal conference room, the fact of the matter is that employees talk. While we can’t always ensure everything employees have to say is in favor of the company, we can play a role in how we disseminate the information in the first place.

One interesting perspective at the panel discussion came from the moderator, Laurence Marx, CEO and Co-founder of EmphasisHR, who likened a specific perk to Apple’s iPhone. So much of what made the iPhone such a phenomenon was the branding and marketing strategy they used to communicate all its added benefits. As we seek to circulate information among our companies, we can also recruit our marketing staff to help us package the perk in such a way that engages employees and provides a natural way for them to talk about it. As Marx stated on the panel, “put it in a cool wrapper”. Make your messaging as unique as the perk you’re offering.

Navigating Changes

Another issue arose as we talked around this idea of communications and HR. What do we do when we need to make a change to our current offering? For example, let’s say you’re developing a new benefits plan and you need to communicate the changes to your employees. Your goal is to make the information as clear as possible, while also addressing any concerns they may have with this new change. You should outline the new plan and how it aligns with your company’s overall goals. For example, maybe this new benefits plan offers a discount on gym memberships, which aligns your company’s wellness values as a whole.

Maybe you’re rolling out a new perk that employees have been requesting for a while, but you’re unsure of how effective this will be or how long it will be possible to sustain. Try setting the expectation ahead of time that this perk might not be permanent. “We’re trying this out for a year…” By communicating with honesty and transparency, you’re less likely to deal with disgruntledness down the line.

Reviving Constants

There are so many companies out there offering amazing incentives for their employees. In fact, some of these have been providing perks for over 10+ years. This brings us to our final question – How do we incentivize employees who are used to all the perks that their company has to offer?

This again goes back to the idea of your packaging. Make sure you’re not communicating with the same flier today that you were using in 1997. Find new ways to package the information to make sure it reaches employees in the right place and time.

Still not seeing results? Remember that all perks are not created equal. Evaluate your offerings to make sure they’re still relevant. Another great idea came from Margaret Hermes, Senior Manager of Benefits at Groupon who shared with the room that they’ve created Employee Resource Groups specifically focused on different demographics. They use these groups to gather information and make sure everyone’s voice is heard and valued.

In a recent survey, 36% of employees said they would give up $5,000 a year in salary to be happier at work. By using these insights to develop a strong, clear communications strategy around our perks, we can increase employee happiness and in turn see a significant increase in ROI.

At PerkSpot we know that one size does not fit all when it comes to your total rewards package. That’s why with our clients we value personalization throughout every stage of the process. With over 500 diverse discounts and counting, there truly is something for everyone.

Evaluating the Performance Review

Katie Williamson October 13, 2016

Whether you’re reading this as a manager or an employee, chances are you feel the same way: Performance Reviews are the absolute worst. In fact, a report by the Society for Human Resource Management dove into the success of performance management. Their findings showed that more than half (53%) of human resource professional grade their organization between a C+ and a B, another fifth (21%) chose a C, and a mere 2% gave their management an A.

A key to making performance reviews successful is ensuring this isn’t just happening once a year, but that you provide consistent, valuable feedback. In addition, the review should strike a balance between evaluating the past and setting goals for the future. These three components are essential to a healthy, successful performance review that both managers and employees can stand behind.

Consistent and Quantifiable Feedback

SHRM reported that 72% of performance appraisals were done on an annual basis. However, a study by Globoforce reported that 71% of employees prefer to receive feedback ASAP. While this doesn’t mean you should totally eliminate the annual performance review, it does mean you should find ways to provide ongoing feedback throughout the year. Perhaps this means tracking goals in a spreadsheet, or maybe it means writing down current projects and their outcomes every quarter. However the team functions, it’s important to track and record successes and failures and ensure you’re giving feedback immediately and not waiting until the end of the year.

Concrete Evaluation of Previous Performance

The most important thing to remember is that evaluating past performance does not mean focusing on the negative. Studies have shown that positivity has a major impact on work performance. In fact, psychologist Martin Seligman reports that Optimistic salespeople sold 37% more than their pessimist colleagues, who, on the other hand, were twice as likely to leave the company during their first year of employment. Take some time before you meet with the employee to evaluate which goals they’ve met and which you need to revisit. If you’ve been tracking these all along, this should be pretty straightforward. Encourage employees in the areas where they have been successful and challenge them in the areas where they struggled. You may be surprised at the results.

Clear Goal-Setting for the Future

A huge success factor for performance appraisals is tying the employee’s goals with the company’s mission and goals overall. According to Globoforce, 70% of employees say the point of performance reviews is to help them develop and grow. By tying their personal achievements to company successes, this helps to not only give them clarity around their responsibilities, but also increase motivation in the future. These goals should be SMART: specific, measurable, achievable, realistic and timely. Encourage employees to write down their goals and put them in a place where they will see them throughout the day. After all, goals are pointless if you forget what they are.

Need help getting started? Here are a few useful phrases to ramp up your performance reviews.

Promoting Mindfulness at Work

Katie Williamson October 6, 2016

Mindfulness, as defined by Merriam-Webster, is “the practice of maintaining a nonjudgmental state of heightened or complete awareness of one’s thoughts, emotions, or experiences on a moment-to-moment basis”.

While the Eastern hemisphere has practiced mindfulness for years, the Western world is slowly coming around to the idea. Perhaps with the increase of technology and constant distraction, mindfulness is becoming more important as a practice. In fact, a recent report showed how schools have implemented mindfulness as a replacement for detention and the results have been staggering. We’re also seeing yoga and meditation rooms popping up in offices and airports all over the U.S.. What was once confined to monasteries is now flowing into our everyday lives.

Practicing mindfulness can change your perspective, your leadership, and your mind:

Mindfulness changes your perspective

A fascinating article by Psychology Today goes through the various ways that mindfulness molds the mind. From making us more empathetic and compassionate to decreasing fear and anxiety, mindfulness can truly change your point of view. Instead of fixating on the problems that surround you, mindfulness gives you the opportunity to clear your mind and think more positively. By stopping, breathing and focusing on more positive things, you can turn your whole day around.

Mindfulness makes you a better leader

To lead others well, it’s important to first take care of yourself. Maybe that’s why companies like Google, Ford, Target and Goldman Sachs have all initiated programs to promote mindfulness. As leaders sit down to empty their minds, they are able to make better decisions. Don’t just take our word for it. Mindfulness can help leaders de-stress and focus on the tasks at hand. And studies show that happier leaders, lead to happier employees. Want to engage your employees? Try mindfulness on for size.

Mindfulness is great for the mind

It’s no surprise that mindfulness also impacts our mind. Inside the brain is a region known as the hippocampus which is composed of grey matter that is essential for our functions of memory, learning, emotions, and motor skills. This grey matter is largely affected by our age, drug use, and even poverty. While all of these “stress factors” are known to reduce the amount of grey matter, practicing mindfulness has been proven to have the opposite effect. In a Harvard study, participants who engaged in an average of 27 minutes a day in meditation, showed an increase in grey matter in just eight weeks. Who knew getting smarter was so easy?

Want to implement more mindfulness practices into your office? Here are five tips for where to start.

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Leadership Beyond the Office

Katie Williamson September 29, 2016

When you think about leaders who inspire you, chances are you aren’t thinking about their job title or their corner office. You think about the inspiring words they spoke when you needed to hear it, the efforts they took to make a change, and the lives they impacted.

I recently spoke with the Director of Human Resources for a start-up located here in Chicago. She shared insights into what makes their office culture truly unique and hands-down it was the leadership. In fact, part of their on-boarding process for new employees includes a goal-setting session with the CEO. While this might not seem out of the ordinary, the goals are not strictly professional. With a strong financial background, the CEO helps each employee set savings goals such as taking a vacation with their family or paying off student loans. With a high percentage of part-time employees, many do not have the ability to hire a financial planner and chances are, have never received financial advice from an expert. By understanding their needs and using her skills, their CEO helps employees achieve things they never thought possible.

From the human resources department to the CEO to the marketing managers, every leader in an organization is tasked with an overwhelming responsibility to make a difference in their employees’ lives. So while not all of us can become financial advisors, there are plenty of ways we can lead well no matter your job title or area of expertise.

Learn.

Leadership and learning are indispensable to each other.
– John F. Kennedy

True leaders never stop learning. It’s easy to be mediocre, only absorbing information as we need it, but great leaders know that “knowledge is power”. With humble attitudes, they are proactive in seeking out advice and expertise. It can also be said that great leaders should push their employees to seek out knowledge as well. By offering a continuing education program or professional development courses, you and your employees can learn more, together. In fact, many companies offer a “Lunch and Learn” each month where employees get together to learn something new over a meal. They bring experts on everything from financial advice to html coding to business skills. Leading means learning, and pushing others to do the same.

Listen.

When people talk, listen completely.
– Ernest Hemingway

One of the most obvious ways we can lead people well is by listening well. It’s easy to assume as leaders that we know best, but every person has a unique story and perspective. By taking time to first understand and get to know their personalities, their struggles and their strengths, we can push them to be the best version of themselves. Leadership expert, David Marquet, describes listening as using “not only your ears, but your eyes and heart as well.”

Lead the Change.

A genuine leader is not a searcher for consensus but a molder of consensus.
– Martin Luther King Jr.

We have unlimited vacation days at PerkSpot. I know what you’re thinking, “But do people actually use them?”. The answer is yes and the reason is our leadership. While many offices claim to have great employee perks, what makes the difference at our company is that our executive team lives out these values. We take vacation days because the leaders do, we participate in charity because our leaders volunteer, and we congratulate each other on successes because our leaders model this behavior. It’s nothing new and nothing crazy, but having leaders pave the way makes all the difference.

Let Go.

The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things.
– Ronald Reagan

Great leaders are the ones who are okay with relinquishing control. While many feel that giving up control is a sign of weakness, it actually is a great testament to the strength of your leadership. “Control is about power – not leadership. Surrender allows a leader to get out of their own way and focus on adding value to those whom they serve.” Again, humility is key to being a successful leader. By focusing more on who your employees can be and what they can accomplish and less on making a name for yourself, your team will grow to respect you and your authority.

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Strategic Questions, Higher Engagement

Katie Williamson September 23, 2016

Every Total Rewards professional has the desire to improve employee engagement. But sometimes it’s difficult to know where to start. Should you conduct a company-wide survey? What questions should you ask? What do you do with the information?

The key to a successful employee engagement strategy is asking the right questions. Although you can throw out surveys all day long, unless your questions are centered on the right things, they become just one more document to file and a whole lot of useless information. In fact, a recent article by Deloitte states that “among 80 of the most advanced users of engagement surveys, only half believe their executives know how to build a culture of engagement.”

As leaders it’s important to assist others in their professional development, which means asking intentional questions and listening well.

Here are a few of our favorite strategic questions to improve employee engagement:

Questions for Advancing Careers:

Which projects have you enjoyed working on the most?
What would others on your team be likely to come to you for help with?
Are there strengths of yours that you feel are not being utilized?
What new responsibilities would you like to take on in the next few months?
What projects would you like to be more involved in?

For more questions about career advancement click here.

Questions for Dealing with Change:

What do you think about this new change?
How do you feel about this change? (the key here is to get their honest opinion)
What is your new role in this change? How does it affect what you’re working on?
In what way will this new change be challenging for you?
What would help you most in adapting to this change?

For more questions about dealing with change click here.

Questions for Measuring Motivation:

Can you see a clear connection between your work and the company’s goals and objectives?
What makes you proud to be a member of your team?
When something unexpected comes up, do you know who to ask for help?
Do you have the appropriate amount of information to make informed decisions?
Do you have a clear understanding of processes and procedures within the organization?

For more questions about measuring motivation click here.

While asking the right questions is important, it’s also vital that you listen well to the responses. There are so many ways that listening can improve the employee experience, including creating a trustworthy relationship between managers and employees that “are transparent and breed loyalty.” This is the key to success. You can ask questions all day long, but if you don’t actually hear and respond to employees, it is all in vain.

Are there questions you find more effective than others in improving employee satisfaction? What are some ways you’ve seen listening improve the employee experience? Leave us a comment below!

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Q&A with a Millennial Manager

Katie Williamson September 1, 2016

There is a lot of information out there about millennials. From hopes and dreams to workplace perks, everyone is trying to figure out what makes them tick. But are we analyzing this group accurately? Generally, we imagine an older manager surrounded by an office of disgruntled young professionals. The fictitious manager often struggles with decisions like signing off on work-from-home policies and catering pizza parties for the office.

But is this reality?

As millennials become the largest population in the workplace, they are also filling a significant amount of managerial roles. This change brings a new dynamic to the workplace: The Millennial Manager.

To truly dive into this topic, we interviewed Michael DeRose, Staffing and Compensation Manager at the Michigan Department of Transportation. Throughout his decade of experience, Michael has insight not only as a Millennial Manager but an HR expert as well.

We asked him to share his thoughts on life as a Millennial Manager in a world of baby boomers.

Here’s what he had to say:

Tell me a little bit about yourself!

Currently, I am the Staffing & Compensation Manager for the Michigan Department of Transportation. I worked in state government for just over 10 years after obtaining a Bachelor’s Degree in Interdisciplinary Studies from Michigan State University and a Master’s Degree in Public Administration from Western Michigan University.

When did you reach management level? Was it challenging to “prove” yourself as a millennial?

I became a manager about 2 ½ years ago, after working in various HR roles for the State of Michigan for about 8 years. Thankfully, I am lucky to be surrounded by incredible direct reports and colleagues within my office but I certainly felt, and continue to feel, a pressure to prove myself. I am the youngest member of just about any meeting of organizational leaders. Whether feeling the need to prove myself is perception or reality is tough to discern, but I certainly feel like I have more to prove than colleagues that are 10, 20, or 30 years my senior.

What frustrates you about fellow millennials?

Feelings of entitlement are frustrating to me. This is not exclusive to millennials but I often speak with millennials that are frustrated about not getting a job, not getting a raise, etc. Millennials are an instant gratification generation. We can click a few buttons on our phone and have a new television delivered in 2 days, we bank from home and on the go, find answers in the blink of an eye, and connect with complete strangers in a matter of seconds online. I think some Millennials struggle when things aren’t granted to them immediately. That is probably my biggest frustration, especially working in a very large organization.

How do you measure performance as a manager?

For me, measurement is two-fold. I rely heavily on ongoing feedback from my staff and our customers. I find this to be important and I think it helps to have a general understanding of how things are going. Additionally, I try to utilize metrics as much as possible. I want to have data to back up the feedback that I receive. For example, I trust when my staff tells me it has been a busy year. However, I run a report of all application activity for the department at the end of each year. Not only is the data useful for determining inefficiencies and process improvements, it provides a great starting point for more discussion with staff.

What are some strengths you feel you bring to the table as a Millennial in management?

I think being a millennial allows me to see possibilities for significant, and rapid, growth. Millennials have come of age in an era where the Internet transformed the world. I think this backdrop allows me to feel that significant and rapid change is achievable. Additionally, I think I have strengths in the ability to understand and utilize technology to solve problems and create efficiencies. I’m no technology expert. However, I have a good enough understanding to know what may or may not be possible if the technology experts are brought in.

What is one common misconception you think millennial managers get?

One misconception that I think millennial managers get is that we aren’t solely focused on technology “because we are Millennials.” I think Millennials, at least I know this is the case for me, are just as uncomfortable with an archaic paper process as baby boomers are with newer technologies. In other words, we’re not just trying to use technology to “try something new”. We just feel more comfortable with the efficiency and convenience that technology provides.

What is one thing you wish Baby Boomers (coworkers or superiors) knew about you?

I hope my coworkers and superiors know that I value loyalty. The idea of a 30-year career with a pension and a gold watch ceremony upon retirement is appealing to me. That is simply not the work world I entered into. Millennials may want different things (I.e. Flexibility, career changes, etc.) but we are also presented with significantly different options than our predecessors. The removal of the pension (in most cases) is huge.

What are the weaknesses of being a millennial manager?

I think my greatest weakness related to being a millennial is understanding co-workers from other generations. It can be difficult to explain how a computer document is more efficient than paper documents. For example, when the individuals I’m explaining it to may have a strong comfort level with a paper process. I think it’s important to try to understand everyone’s view and communicate accordingly.

What trends do you see emerging in millennial management?

I think the biggest trend is that Millennials now make up the largest group in the country! Before we know it, millennials will make up a large majority of the workforce. Many of the generational differences will be between millennials and Generation Z, instead of with Generation X or baby boomers. It will be interesting to see how typical millennial traits change as millennials settle down, start families, and more closely align with previous generations, albeit at a later age.

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The Millennial American Dream

Katie Williamson August 18, 2016

The Millennial generation, lovers of Facebook, the selfie, and on-demand technology, view the world through a different lens. And when it comes to the idea of the American dream, this is no exception. Yes, a successful career, a loving family and financial security are still as desired by millennials as their predecessors. But their means of achieving these successes is changing quite a bit. In fact, they may think these achievements look entirely different than their parents did.

The Millennial Career Dream

While the Baby Boomers and Generation X sought to earn a good wage and advance in their career, millennials are diving a little deeper. Facing the tragedy of September 11th, increasing gun violence, and the War on Terror, this generation is seeking to make a change. No longer is a paycheck enough to keep them satisfied at their nine-to-five. More important to these echo-boomers is making a difference in the world around them and being happy with their work. Sounds simple, but like many things, a closer look proves satisfaction in the workplace is more complex than it appears.

The Huffington Post reports that 67 percent of millennials want to be entrepreneurs. This entrepreneurial spirit is ingrained in this generation, giving them a greater appreciation for independence and autonomy. To them, a successful career is defined by freedom and opportunity to grow and learn. This, however, is not in the traditional corner-office type of way. Job titles and fancy views aren’t enough to keep them satisfied. But give them a chance to learn something new and change the world, and you will discover what they can accomplish.

The Millennial Family Dream

The American dream, however, goes beyond just having a career. For many, this ideal also encompasses strong family values and creating a better life for the next generation. This is a far cry from the stereotyped “Me Generation” . But just because millennials aren’t having kids right now doesn’t mean they never will, says an article in Bloomberg.

PEW Research Center reported in 2013 that fewer than half of U.S. kids today live in a ‘traditional’ family. Because millennials have grown up in these non-traditional environments, many are waiting to start their families until they are emotionally and financially ready in order to provide a more stable and sustainable family environment. Which often means starting a family later in life. But, according to a Gallup survey, only 5% of Americans say they don’t want kids, up only 1% from 1990. So just because they aren’t married by 30, doesn’t mean they never get married. It just might take them a little longer than it did in the 70’s.

The Millennial Financial Dream

Another possible reason millennials are waiting to start a family is due to an increase in financial problems. While the “rags to riches” stories of generations past may be lost on these Americans, they are no strangers to financial hardship. Graduating in the middle of the recession, this generation has struggled to find jobs and, adding insult to injury, battled the weight of student loan debt. For that reason, financial security ranks high among the priorities of millennials. Not for the purpose of putting a car in the garage or buying that house with the white picket fence, but for many millennials the goal is financial freedom from the overwhelming debts.

Understanding how millennials view the world and their hopes for the future will provide insights into our workplaces and our homes. While the American Dream lives on in this generation, the methods and goals have changed quite a bit. One thing, however, will never change: the American Dream is what drives this country and will continue to do so for generations to come.

Employee Engagement: Myth vs. Truth

Katie Williamson July 28, 2016

These two words are changing everything: “Employee Engagement”

Bombarded with ideas of what employee engagement means, struggle with how to implement this in our businesses. But many of these ideas are not authentic representations of what’s happening in our offices.

We’re debunking the myths employers often believe about Employee Engagement.

Myth: Higher compensation = higher satisfaction.

80% of workers don’t consider money a factor in engagement. While fancy compensation packages work for some, the majority of employees simply aren’t motivated by money.

Truth: Opportunity for growth is essential to employee engagement.

What does work, however, is when employees have a place to grow and learn. Many employees are disengaged because they lack challenging assignments or don’t see how their position plays into the overall mission and vision of the company. By providing a path to success, employers can motivate their employees through a sense of purpose when they walk through the door every day.

Myth: Employees love trendy workplace policies and perks.

We see perks like work from home policies popping up left and right, but is this really what employees want? Often these employees become victims of “out of sight, out of mind” by the very policy meant to incentivize them.

Truth: Employees want to be heard.

While offering remote working perks is great for some, the root of the issue is that employees want to be heard. With increasing diversity, it’s key that employers take the time to listen and understand the challenges of their workforce, and ensure that everyone feels like part of the team.

Myth: Every manager knows what it takes to engage employees.

The Association for Talent Development states that a “New survey finds that most managers enter the role without formal training.” It’s obvious that employee engagement, like other management skills, involves proper training and development which is simply not a focus in many of our business practices.

Truth: Every manager needs to learn how to engage employees.

There are so many things we think about employee engagement that simply aren’t true. As part of your onboarding practice, managers should learn the keys to employee engagement, starting with knowing the difference between employee engagement and employee happiness. New manager? Start here.

Myth: Non-cash rewards don’t work as well as cash.

Think a $50 bill is better than a pat on the back? Yes, there is a time and a place for putting your money where your mouth is; but, research shows that more and more employees are seeking recognition and rewards above monetary compensation.

Truth: Recognition and rewards improves business results.

Bersin & Associates, through extensive research, proved that employers who implement employee recognition practices produce 12 times more business results than their counterpart. This evidence is huge in not only showing the importance of recognition on employee engagement, but also its impact on the overall success of our business.

Don’t let what you think about employee engagement trump the realities of what your employees want.

The Hidden Challenges of Working Remotely

Katie Williamson July 18, 2016

A trend emerging in our 21st century workplace: the ability to “WFH”, or Work from Home. There’s nothing better than rolling out of bed, plopping yourself on the couch with your laptop, and getting to work.

Or so…. That’s what we used to think until we heard from employees who actually had the luxury to work remotely. Here’s what we found out.

Remote workers are often lonely.

There is something to be said about going into an office and seeing the same faces everyday. Working from home is often very isolating. There are few people to run your ideas by or even chat about that funny email you just got. In fact, Forbes reports that laughter in the workplace makes employees more productive.

Remote workers have a hard time getting things done.

While not only isolating, contrary to popular belief, it’s also hard to be productive when working remotely. When you collaborate on a project or try to solve an issue quickly, remote work presents new challenges. What is usually solved by turning around in your chair, might take over a day without that luxury. Of course, there are exceptions to this rule. For technical writers, developers and the like, working alone is necessary to get into an intense focus mode this type of work often requires.

Remote workers are not necessarily more engaged.

For many businesses, offering flex time is a luxury provided in hopes of increasing employee engagement and retaining excellent employees. However, what often happens is that these employees, especially those who are full-time remote workers, fall into the “out of sight, out of mind” philosophy. For many, they feel forgotten by their employer who previously may have been a great mentor and resource to them. They miss out on these resources by simply not physically being around.

While there are clear benefits to offering flex time for employees, it’s also evident there are new challenges arising with this popular perk.

Does your business offer a work from home policy? What challenges or benefits have you seen with this implementation?

Communicate Expectations

Prioritize Goals

Consider Perspectives

Celebrate Thoughtfully

Understanding Expectations

When you develop your plan, ask these questions first:

Packaging Communications

Navigating Changes

Reviving Constants

Consistent and Quantifiable Feedback

Concrete Evaluation of Previous Performance

Clear Goal-Setting for the Future

Mindfulness changes your perspective

Mindfulness makes you a better leader

Mindfulness is great for the mind

Learn.

Listen.

Lead the Change.

Let Go.

Questions for Advancing Careers:

Questions for Dealing with Change:

Questions for Measuring Motivation:

Here’s what he had to say:

Tell me a little bit about yourself!

When did you reach management level? Was it challenging to “prove” yourself as a millennial?

What frustrates you about fellow millennials?

How do you measure performance as a manager?

What are some strengths you feel you bring to the table as a Millennial in management?

What is one common misconception you think millennial managers get?

What is one thing you wish Baby Boomers (coworkers or superiors) knew about you?

What are the weaknesses of being a millennial manager?

What trends do you see emerging in millennial management?

The Millennial Career Dream

The Millennial Family Dream

The Millennial Financial Dream

Myth: Higher compensation = higher satisfaction.

Truth: Opportunity for growth is essential to employee engagement.

Myth: Employees love trendy workplace policies and perks.

Truth: Employees want to be heard.

Myth: Every manager knows what it takes to engage employees.

Truth: Every manager needs to learn how to engage employees.

Myth: Non-cash rewards don’t work as well as cash.

Truth: Recognition and rewards improves business results.

Remote workers are often lonely.

Remote workers have a hard time getting things done.

Remote workers are not necessarily more engaged.

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