Leadership - PerkSpot

Offering Sustainable Advancement Opportunities

Max Goldenberg December 1, 2022

A recent study by the Society for Human Resources Management found that providing opportunities for career advancement was a key consideration for employees – ranking right behind compensation as a driver of turnover. So, if modern employees are concerned about career development, what can you do to help ensure that workers in your organization have access to the career advancing tools they’re looking for?

Consider Professional Development, Not Just Advancement

Believe it or not, development is just as important as actual promotions! If someone isn’t ready for a promotion immediately, but you want to maintain them as talent – ensure that you’re helping them further their skills and development to prepare them for eventual advancement. The most common form of professional development is offering credits for further education and upskilling. This can take the form of an employee interested in the management track getting their MBA, an engineer looking to learn a new programming language, or many other avenues. Putting some money aside for development credits of these kinds is a reliable way to reduce turnover and encourage long-term loyalty of highly skilled employees. Strong development programs send a message that you’re not just interested in extracting value from individual employees, but instead in being a partner on their complete career journey.

Offer Clear Paths to Success in One on Ones or Development Meetings

Communication is critical at all levels of business, and nowhere is this more apparent than employee retention. If you want to retain promising employees within your organization, managers, executives, or HR professionals should be having open conversations about where they see their career going. More importantly, you should discuss how the organization can help them to get where they want to be. These development meetings not only give you an essential pulse-check on employee ambitions, they can also give you a heads-up if someone feels they don’t have the upwards trajectory they’re looking for. By helping address their developmental needs, you’re more than likely to save your organization from some costly turnover.

Everyone’s Path is Different

Some employees may be interested in the ‘traditional’ route of eventually managing a team. Others may wish to cultivate other specialized skill sets, or branch out into something new entirely. Allowing these diverse paths of development through personal plans and conversations is important – as is continuing to mentor and develop veteran workers, even after they become managers or specialists. Learning is a lifelong experience, and you should strive to build a forward-pushing culture that encourages it!

Think About Advancement Before Your Employees Are Perfectly “Ready”

It can be easy to fall into the trap of waiting for “that perfect moment” to advance an employee, or until they’re absolutely, 100% confident in their abilities to tackle a higher position. But the truth is that people are rarely, if ever totally confident in their abilities to handle something new before they’ve actually got hands-on experience doing it, whether it’s working with a new piece of software or managing a team. If you’re confident in an employee’s experiences, and more importantly their ability to learn and grow, you should consider advancing their position before they’re perfectly ‘ready’, since they’ll be able to grow into the role and discover hands-on if it’s really right for them. These moves are also a sign of trust in an employee’s competence and long-term prospects with the company. Those are essential qualities for long-term retention!

Cultivating sustainable advancement can often be boiled down to providing the opportunities in both time and credit for professional and skill development, combined with the trust to let employees realize those skills in a hands-on setting. As always, it comes down to some of the fundamentals of good business practice; Open, active communication, and trust within teams. Applying these principles to any aspect of your business will bring back positive results – in this case, in the form of a more qualified, high-skill, and loyal employee base that has your organization to thank for not only cultivating its professional development, but also in providing the opportunity to put it to good use.

Check out PerkSpot’s Blog for more advice on building workplaces that are great to work at, or schedule a demo if you’d like to hear more about how PerkSpot can help reduce costs and drive positive culture in your organization!

How to Handle Workplace Bullying

Max Goldenberg November 17, 2022

Today’s modern, dynamic, rapidly-moving workplace comes with many advantages. We benefit from agile organizational structures with an atmosphere where anyone can shine. Or, at least, that’s what we like to say. And while these benefits make a big difference in employee’s lives, the changing modern workplace has also changed what bullying looks like, transforming it from open abuse of power into something that tends to be quieter, manipulative, and more insidious.

With open-faced bullying seen as totally unacceptable, workplace bullying often instead takes the form of competitive employees defaming others, attempting to manufacture situations where they’ll look like the hero. For example, a common tactic employed by this kind of toxic personality is to claim credit for co-worker’s key deliverables. Then, they’ll use those same deliverables as evidence of why they’re a better performer than their ‘target’. When conflicts invariably spring up from these lies, if management isn’t careful, workplace bullies will tend to have the edge in the ‘he-said, she-said’ conflict due to focusing more on telling executives about the work ‘they’ did rather than actually doing the work.

Handling Office Conflict Responsibly

Needless to say, workplace bullies can destroy a team’s cohesion and productivity, and it’s essential for leadership to detect and remove these kinds of people ASAP before they can gain power in the office. That being said, rushing to fire someone who exhibits bullying behavior is not always the correct move! There are a range of reasons why an employee might engage in bullying; including personal insecurities or even mental illness.

While stopping bullying is critical, it’s also important to understand motivation for an effective response. That might include sensitivity training sessions, a recommendation to see a therapist, or simply termination from the company. As a leader, it will ultimately fall on you to decide which approach is right for your situation.

Common Patterns of Workplace Bullies

It’s also important not to misconstrue or hastily judge the situation. Behaviors that appear to be rooted in bullying may in fact stem from deeper, institutional issues within the organization, such as cruel or over-competitive traditions. To help distinguish, here are some common patterns of legitimate bullies in the workplace:

Consistently redirecting conversations about team efforts to focus exclusively on their personal contribution
Displaying a lack of empathy or care for the feelings or workload of others
Highly judgemental, and willing to delay or jeopardize projects over minor personal issues
Takes poorly to any kind of criticism, even constructive criticism, often viewing it as insulting

How To Document and Report Conflict

These traits all but guarantee someone is a bad fit for any workplace. If you start to notice them, there’s a real chance that you have a workplace bully on your hands! And if you’re an employee stuck in a situation with a bullying co-worker or even boss, make sure to document a pattern of behavior before presenting to Human Resources. Not only will it help you construct a case, but also allow you to examine your relationship with your co-worker. A detached perspective will help you understand if it’s actually a case of workplace bullying or something else entirely. No matter the case, your office will feel the positive impact of removing toxic influences. And you might be surprised how fast things change when you take action!

Check out PerkSpot’s Five Focus Areas for Building a Better Workplace for more advice on building healthy, sustainable long-term culture at your organization.

Turning Your Objectives into Real Results

Max Goldenberg November 3, 2022

Anyone who’s ever been part of a strategy meeting knows that coming up with objectives is always the easiest part. Managers and entrepreneurs especially can relate to that nagging feeling of “too many ideas, too little time’. Coming up with amazing ideas might not be easy, but turning a great concept into positive metrics is the real challenge.

In many ways, bridging the gap from idea to result is the core responsibility of any team leader, as nearly every team – no matter how talented and happy to be in the organization – depends on you to ‘steer the ship’ and productively direct their efforts.

That being said, you’ll have a much easier time acting on your ideas with a supportive, engaged, and satisfied team to carry out action plans. But even the best team needs direction and guidance to turn those concepts into something tangible. So, without further ado, here’s three concrete tips to keep in mind as you build your next big campaign!

Set Deadlines and Keep To Them

Remember when you’re setting up your deadlines that unexpected roadblocks can always cause delays. Building a reasonable deadline means accounting for the possibility of delays – so take the time to think about them beforehand! Keeping to your deadlines encourages employees to closely follow your campaign plans and fosters a culture of not only trust but also mutual accountability – making it far easier to transform those objectives into tangible results!

Don’t Delay Moving on your Action Items

It’s rare that any project will have total smooth sailing without any unexpected hurdles along the way. The best way to prepare for delays is to get started on your project plan immediately! The power of getting started promptly is often underestimated, but hitting the ground running sets the tone and pace. If a lethargic start can lead to an underwhelming project, an enthusiastic one can set the stage for greatness. Demonstrate that you’re serious about turning your ideas into action by tackling execution enthusiastically right off the bat!

Lead by Example – Show, Don’t Tell

Most important of all is to be directly involved in the process. You can help through personal, visible contribution on key items, or by providing a clear and reasonable roadmap to the team that breaks down the wider objective into bite-size elements matching individual talents. Translating your ideas to results is often a matter of initiative. Big ideas are never easy! And sometimes, they can look harder when you get to documenting every step you’ll need. But by providing clear direction and quick, steady movement on each point, you can get the results of your dreams! For many top-level objectives in Human Resources, PerkSpot can be a part of the solution, providing actionable benefits that impact your organization’s turnover and retention rate. Reach out now, or learn more about how PerkSpot can help you reach your goals!

Two Major Signs of Micromanagement

Max Goldenberg September 8, 2022

The dreaded micromanager is the bane of any productive workspace. We’ve all been there – the manager who needs to be CC’d on every email. The boss who demands reports so often that you can’t get any real work done. Even the coworker who nit-picks everything you do. It’s no secret that micromanagement in all its forms is one of the biggest contributors to employee disengagement and ‘quiet quitting’; a 2014 survey from Accountemps reported that 59% of employees have worked for or with a micromanager, and the percent of workers who reported micromanagement hurting their morale – 68% – has only gone up in recent years, with a recent survey from Trinity Solutions reporting a whopping 85% of respondents citing micromanagement as a personal morale-killer.

Micromanagement is both one of the most common and most bothersome of workplace ills because it is difficult to identify, and even more difficult to adequately address. But the first step of handling micromanagement is to recognize what’s going on, and to differentiate micromanagement from attentive management! Below are some common traits of micromanagement that can help you identify it at your workplace.

Excessive Amounts of Reporting

Reporting is a crucial part of understanding and improving campaigns. Still, a manager who requests excessive reports on projects can serve as more of a detriment than an incentive. Daily check-ins on the same task, for instance, tend to increase stress and decrease productivity. If a manager is hanging over their shoulder, it’ll leave employees thinking more about their check-in meeting than the project itself. An organized routine for project check-ins on a weekly or biweekly basis can go a long way in cutting down micromanagement.

Hyper-Focus on Details at the Wider Project’s Expense

Detail-oriented management is a great trait, especially for managers who need to oversee complex projects with many moving parts. But sometimes, a focus on detail can slip into minutia, where workers start spending unproductive time addressing minor details at the manager’s request. It can be tricky to differentiate between detail-oriented style and genuine micromanagement, so to tell the difference try asking yourself: “Is this feedback rooted in industry best practice, or is it a personal preference?” When small details are being changed, backed up by data that shows it’ll improve the project, then you have an attentive manager; but if small details are being regularly changed for no clear reason other than personal preferences, you may have a micromanager on your hands.

The best way to deal with micromanagement is to help your manager realize that they don’t need to. Every worker is an individual who handles tasks in a unique way. Encourage them to be open to employees trying tasks in new ways, rather than always having to get their way. Personal solutions founded on good, mutual communication are the best solution to micromanagement, as they are for a great number of major HR stressors – take it from the personalized benefits experts! Discount programs like PerkSpot only work due to providing meaningful, individual solutions – the kind that you should be encouraging micromanagers to take, rather than zooming in on the little things.

Providing Benefits to a Multigenerational Workforce

Max Goldenberg June 3, 2022

Having a wide diversity of ages in your organization comes with a lot of benefits. As with many other kinds of diversity, a wide range of generational representation is a driver of innovation, offering varied perspectives on issues by combining older generation’s specialist knowledge with younger professional’s innate understanding of modern technologies and changes. Benefits aside, a multigenerational workforce multiple generations represented in the workforce is a near unavoidable reality as baby boomers begin to step back from top-level positions.

But multi-generational workforces also come with their own challenges, including:

A wide range of values and beliefs can cause differences in priorities
Significantly disparate communication styles and preferences
Wide gaps in desired perks and benefits

Diverse Generations with Diverse Values

Differing perspectives and values means different needs, and what a young professional is looking for from their benefits package is vastly different from what more senior employees need; knowing the difference and being able to account for the diverse needs of multiple generations of employees is key to crafting an employee-centric benefits experience.

The benefits valued by older generations tend towards traditional cornerstones such as 401k matching and supplemental health insurance. Younger generations, such as Millennials and Gen-Z, tend to value wellness initiatives and benefits that give them time back in the day. But there’s a surprising degree of overlap between emerging benefits that workers of every age are pining for, such as flexible work options, training and development opportunities, and smaller, personalized perks, from shuttle services to discounts on dry-cleaning.

The generation gap isn’t as steep as it might appear. When you get right down to it, it’s about people. Your employees are distinct individuals with individual needs that simply can’t be standardized.

The Employee-Centric Benefits Experience

Fortunately, you don’t have to standardize at all. Instead, account for differences by focusing on benefits personalization. Employees of all ages agree that flexible work options that allow them to work on their own schedules are critical; and you can take your multigenerational benefits a step further by partnering with PerkSpot. Our breadth of potential savings is uniquely positioned to cater to diverse workforces, with thousands of discounts available across dozens of industries! We offer meaningful benefits targeted at and personalized to the unique needs of every individual employee.

And that’s the core of an employee-centric benefits experience; offering the perks that each individual really cares about, no matter how unique! By focusing on perk personalization, you can provide an employee-centric experience. Personalized offerings will help celebrate the rich diversity of your workforce – generational or otherwise. From flexible work options to regular wellness initiatives, you’ll want to target your benefits around your workforce’s distinct concerns. As you do, PerkSpot can help get started with a benefits experience centered that’s unique to your equally unique employees; Request a Demo to learn more today!

Using Clear and Open Communication to Build Better Business

Max Goldenberg March 31, 2022

Thought leaders, motivational speakers and executive strategists alike continue to stress the crucial importance of quality communication for business success, regardless of industry. But at first glance, it looks like they’re just advocating for the obvious; after all, who really needs a guide on how to communicate? If there’s anything that comes natural to us, it’s the ability to communicate what we’re thinking and feeling to other humans, right?

Well, yeah. But when we put communications in the context of massive operations spanning dozens or even hundreds of corporate employees, things can get a lot more complicated, very fast.

The most important thing to remember about quality office communication is that more meetings does not equal better communication. In fact, the opposite is true; the more concisely you are able to express your ideas to the rest of the team, the more clear the final message will be. Don’t just set up dozens of meetings with every employee or invite everyone to technical meets where most won’t have anything to contribute; instead, seek to partition employees into areas where their specific strengths and experience can be leveraged, and only bring them into the loop when their insights will provide some momentum to the larger conversation. To avoid falling into the trap of scheduling meeting after meeting to communicate your intents, remember the three E’s of employee communications; Explain your motivations, manage your Expectations, and lead by Example.

The Three E’s

Explaining your motivations seems obvious, but it’s easy to forget in the heat of meetings! Even though a plan might be perfectly clear in your mind, employees can’t figure out what you’re thinking unless you tell them. If you have a specific vision in mind for an element, it’s essential that you clearly explain that vision right off the bat; don’t just tell your employees that you need a flier, explain how you envision it being used and what audience you want it to hit. Remember that just because you see things a certain way doesn’t mean that everyone else will have the same assumptions!

Managing expectations is the second key step of fostering quality communication. Although it’d be nice to be able to perfectly communicate exactly what you need on the first pass, every time, it rarely works out like that in reality. If you’re returned something that doesn’t match up with your expectations, it’s important to not get frustrated. Instead, try to identify what exactly it was that the other party misunderstood; often, small differences in envisioned use can create significantly different final results. By pinpointing the miscommunication, you identify the root cause of the issue rather than trying to provide touch-ups to the minute details.

Finally, you should strive to lead by example. Making visual aids or other active resources can help enormously in presenting a unified vision on a project, or offering employees a skeleton framework for ideation will keep them tethered to the core concepts you outline. By actively involving yourself in the process in these ways, you can reduce miscommunication enormously and course-correct through showing – rather than telling at a barrage of circular meetings.

Building Effective Communication Structures

Clear and precise communication is also part of what makes PerkSpot such a breeze to use. As a one-stop discount platform, PerkSpot communicates on your behalf to your employees, making them aware of and engaged with their benefits. To learn more about how PerkSpot’s discount program can help boost morale and benefit employees, request a demo and find out!

Hopefully with these tips in mind, you can help make your workspace a less confusing and more productive environment. As long as you remember that honest, open communication is key to any successful business, you’re sure to see the results.

Why Checking in With Employees Is More Important Than Ever

Courtney Shipshock May 20, 2020

It’s no secret to most managers, and employees for that matter, that regular employee check-ins are an important part of any job. While the frequency and format of an employee check-in can change from organization to organization, the content will typically stay the same. Check-ins allow for more direct communication and feedback between managers and employees. Plus, it’s a great opportunity to provide project updates and share any questions or concerns.

Though employee check-ins have gotten considerably more complicated as so many workforces and organizations have moved to remote working, they’ve also become more important than ever. Check out the four reasons why employee check-ins are so important during the COVID-19 pandemic.

1. Feedback

Employee check-ins, commonly referred to as one-on-ones, are always a great opportunity for both managers and employees to offer feedback on a number of different areas they deal with on a daily basis. However, during the current COVID-19 pandemic, check-ins give both parties a chance to offer feedback on more than just performance. It’s important for managers to open up the floor for employees to evaluate how they are feeling about their current work situation, remote or not, as well as things like company responsiveness, communication with fellow team members and departments, and more. Managers should encourage employees to share their thoughts on all of these subjects, and any other important ones that come to mind, and ensure them that their feedback during one-on-ones is private and confidential.

2. Support

There is no denying the fact that we are dealing with difficult times, and many employees may be struggling personally with adjusting to this new normal. While it’s still important that managers stay professional during check-ins, a one-on-one with employees presents a wonderful opportunity to assess any areas the employee might be grappling with and offer both empathy and support. For example, we know that many are experiencing heightened levels of worry regarding their finances during these times. Therefore, remind employees of any financial wellness benefits the company offers them that they can utilize. Similarly, if your company offers mental health checks or wellness benefits, now is a great time to mention to employees that they’re available and even explain how to enroll! If you’re a current PerkSpot client, don’t forget that your Discount Program offers a number of exclusive discounts to your employees in important categories like health and wellness, financial wellness, and more! If you’re not a current PerkSpot client, but you’re interested in offering this as a benefit to your employees, click here to get more information!

3. Stress

There’s a good chance managers probably know the signs of burnout and they might even be trained in keeping an eye out for them in employees. Now more than ever, it’s important to be on the lookout for those signs: an employee who is noticeably and regularly tired, forgetful, anxious, or easily frustrated could be suffering from the early stages of burnout. For those who are working remotely, it’s easy to extend your working hours without even noticing, as there is no signal that the workday has ended. If managers begin to notice employees seem burned out, look for areas where they can help the employee manage his or her workload, and encourage them to log off when their workday is done. Be sure to offer positive reinforcement and recognize the hard work they’ve been putting in.

4. Communication

Obviously, employee check-ins are all about communicating about ongoing and future projects, setbacks, day-to-day responsibilities, and more. But during the COVID-19 pandemic, take that communication one step further. If managers are no longer seeing employees every day, they might not realize it, but both managers and employees are missing those daily communications they probably took for granted. Make sure that now, your one-on-ones are used to ask how they’re doing and feeling, what’s new for them, and offer the same responses back, so they feel the communication is going both ways. Additionally, employee check-ins should be the time in which managers communicate important updates and information regarding your company and COVID-19. At a time when everything is so unsure, they’ll appreciate the extra communication and reassurance.

No two employees are the same, and therefore, their check-ins won’t be either. Make sure managers take some time to consider the employee they’re meeting with and how he or she prefers to communicate and work. This can help direct the conversation and ensure that they are getting the feedback they need, plus offering support and providing updates employees are looking for.

Spring Cleaning Your Employee Handbook

Courtney Shipshock April 3, 2019

It’s finally springtime, so spring cleaning is probably on your mind. However, you can put back the mop and sponge and place your household chores on the backburner, because we’re talking about a different kind of cleaning. It’s time to break out your employee handbook and evaluate whether it needs some cleaning of its own!

Your employee handbook should be assessed at least once a year and reviewed for any necessary changes. But how can you tell whether your employee handbook is in need of some sprucing up? Here are some common cases in which it’s smart to evaluate your policies:

Adding Employees
Changing Office Spaces
Updating Benefit Plans
Remodeling Company Culture

Adding Employees

According to Top Resume, January and February are typically the most popular months for bringing new employees on board. If you just wrapped up your hiring season, it’s time to take a look at your handbook. As your company grows, it’s important to make sure your policies are growing with it. You may be dealing with different employees than you’ve experienced before, like new parents or remote workers, and your handbook should reflect their situations and the code of conduct they should follow, just as it does your full-time, in-office employees.

Changing Office Spaces

Here at PerkSpot, we know a thing or two about this one! As a company that’s recently moved office spaces, we know the time and effort that goes into relocating. But after the dust has settled, take a minute to refresh your employee handbook for the new office. Every office space is unique, so the policies you have in place for employees will most likely be unique as well. At the very least, make sure to include your new location’s address, updated hours, and any other important information employees need to know.

Updating Benefit Plans

When you are dealing with a modification to your company’s benefit plans, you’ll most likely communicate the change with your employees in a number of ways, like email, a company-wide meeting, or in-person communication. But it should still be reflected in an updated employee handbook, so there is always an easy and convenient place employees can look to for any details they’re curious about.

Remodeling Company Culture

Any HR professional knows the importance of culture in their company, and if you’ve recently undertaken an overhaul of your company culture, an update to your employee handbook should follow. This might be an adjustment to your time off policy, dress code, or proper social media usage. Keep in mind, your employee handbook is one of the first things new hires will read about your company, so illustrating your culture properly will start everyone off on the right foot.

The season is changing and your employee handbook might be in need of some changes as well. Even if you’re not dealing with one of these cases, take some time out of your day to evaluate where your company is, and whether your employee handbook appropriately displays that.

How HR Managers Can Improve Gender Diversity at Work

Courtney Shipshock March 20, 2019

It would come as no shock to most people that there is a substantial amount of gender disparity in the workplace. Unfortunately, the statistics back this up as well.

Women are less likely to be hired into entry-level jobs than men, and that number has barely budged for the last four years. Women are even less likely to be hired and promoted into management roles, leaving the pool of women who can be hired or promoted into senior-level positions practically minuscule. But there is one role that can actively participate in shrinking that inequality in the workplace: HR managers.

Here are three ways that HR managers can support women in the workplace.

1. Re-examine hiring tactics
2. Find them a mentor
3. Be an example

1. Re-examine Hiring Tacts

We can begin tackling gender inequality in the workplace at the very beginning, which is the hiring process. So take the time to examine yours. Does your hiring committee include both men and women? Does your job description list traits and qualities that are primarily associated with men? Do you make assumptions about a potential hire based on their name, experience, or large gaps in their resume, which are often due to family-related situations? Checking your biases and making improvements is the first step.

2. Find a Mentor

For employees beginning their career, a mentor who can provide advice and insight is absolutely invaluable. As an HR manager, there’s a good chance that your company already offers a program like this for new hires. When pairing a mentor and mentee, many feel inclined to match based on gender just as much as a similar career path. However, this often leaves female employees out to dry, as the pool for female senior-level employees is much smaller than their male counterparts. Instead, simply seek out employees who you feel will learn from one another and offer each other a unique perspective and guidance.

3. Be an Example

Whether you are a male or female HR manager, make it your responsibility to be an example for fellow coworkers. Give your female colleagues a voice, and let them know you hear and appreciate their opinions. Create a policy that ensures an environment of respect, and make sure each employee upholds that policy. This will allow other employees to feel more comfortable following your lead.

It has been proven time and time again that having a diverse workforce is better for your company’s bottom line. A 2015 study reported that companies with more women board directors had a higher return on equity, sales, and invested capital. A 2016 study confirmed that more women in leadership positions help to advance a firm’s financial performance. And perhaps most telling, 86% of women said they see senior-level positions as more attainable when they see other women already filling them. Take an active role in creating and improving gender diversity in your workplace by trying one of these tips!

What HR Professionals Can Learn from Powerful Women

Courtney Shipshock March 13, 2019

March is Women’s History Month, so we’re taking a good look at some powerful women – past and present – who can teach us important lessons about how to be the best HR professionals we can be.

Ruth Bader Ginsburg & Ethics

You may know her as Notorious RBG, or that really fit Supreme Court justice, but Ruth Bader Ginsburg is best known for her strong beliefs, which she holds while serving as the second woman appointed to the Supreme Court. When you think about Ginsburg, ethics is one of the first words that should come to mind. Similarly, it’s a quality often associated with HR professionals. Many like to say HR professionals serve as the conscious of their company, and that isn’t far off the mark. It is your responsibility as an HR professional to uphold your company’s values and policies, and to make sure each employee practices them properly – much like Ginsburg does each day she dons her Supreme Court justice robe.

Serena Williams & Confidence

The field of HR is bound to challenge you at many points throughout your career, and there’s one thing you’ll need to get you through it: confidence. That is something Serena Williams knows a thing or two about! Williams is a record-breaking tennis star, mother, and businesswoman, and she is unapologetically proud of all of those accomplishments. But that confidence is something many women struggle with. Yet, as HR professionals, it’s absolutely vital. During the course of your career, you will experience things that will test you. Maybe your company is taking a risk with a new venture, maybe you’ve just accepted an exciting (but scary) promotion, or maybe you’re creating and implementing a brand new program that will shake up how things are run in your workplace. Whatever challenge you’re facing, channel Williams’s inner confidence and believe in yourself and the work you’re doing.

Madeleine Albright & Conflict Management

One of the most important qualities in any position, especially that of an HR manager, is conflict resolution. No one knows this quality better than Madeleine Albright, the first woman to serve as US Secretary of State. During her tenure, she became a renowned negotiator and conflict manager. To do so, she placed a strong emphasis on putting yourself in the other person’s shoes, a lesson many HR professionals should take to heart. Whether your responsibility is to conduct conflict resolution between two fellow employees or negotiate a specific policy or contract, understand what your peer wants as well. Once you reach this understanding, you can find a solution that satisfies both parties.

Oprah Winfrey & Development

As an HR professional, you should always be seeking out new ways to learn and develop, both for yourself and for your employees. Developing personally and professionally will allow you to continuously grow in your career. Who better to learn this important lesson from than Oprah Winfrey? Born in rural Mississippi, Oprah began co-anchoring the local news in Tennessee at 19 and took a low-rated Chicago talk show to number one by age 29. Two years later, The Oprah Winfrey Show, an hour-long talk show, was being broadcast nationally. But Winfrey never rested – she went on to be an actress, producer, author, and philanthropist. She is the epitome of someone who is never satisfied. Take a page out of Oprah’s book and begin focusing on new ways you can develop yourself!

These women are all incredible examples of people who worked hard each and every day. They are the embodiment of some of the crucial qualities any HR professional should possess. What powerful women inspire you? Leave a comment and let us know!